Frequently asked questions

Support

Q: What type of management do you provide?

A: All services are self-managed.

Q: How can I contact you if I need help?

A: We are available 24x7x365 via email, live support and phone.

Q: Will you install control panels for free?

A: Yes, we can install just about any control panel that is around, just open a support request and ask.


Billing

Q: What type of management do you provide?

A: All services are self-managed..

Q: How can I contact you if I need help?

A: We are available 24x7x365 via email, live support and phone.

Q: Will you install control panels for free?

A: Yes, we can install just about any control panel that is around, just open a support request and ask.


Acceptable Use:

Q: What type of management do you provide?

A: All services are self-managed.

Q: How can I contact you if I need help?

A: We are available 24x7x365 via email, live support and phone.

Q: Will you install control panels for free?

A: Yes, we can install just about any control panel that is around, just open a support request and ask.

Our Network Infrastructure:

  • All Cisco Network; Edge, Core and Distribution Layers.
  • Line Rate Non-Oversubscribed Distribution Layer.
  • Redundant Bonded 10GE Uplinks
  • Fully Redundant, Multi-Homed BGP Peering From Tier1 ISP's
  • Massive Burst Capacity On All Transit Links Provides Excellent Network Stability Under Large DDoS Attacks

We are here to help

We've got your back 24x7x365. Our helpful and always ready experts are a click or call away. Anytime. Anywhere.

(866) 488-7770

Email Us

LIVE CHAT